This highly interactive program equips managers with solid Communication principles and skills necessary to plan and implement interactions with subordinates, colleagues, superiors, and customers. You’ll engage in role-playing exercises which allow you to experience industry-specific situations from various perspectives: manager, subordinate, and observer. You’ll learn to give and receive specific, objective feedback as you process the role-playing exercises. You will leave with the communication skills necessary to successfully plan and implement both sensitive and non-sensitive workplace interactions.


"Jeffery did a fantastic job all week keeping us engaged in the material and involved. He was a fantastic coordinator & lead professor"

Cliff Knowlton, Prime South

"WONDERFUL!! Great Instructor, great information. Will definitely attend more of Jeffery's classes".

Ansley Oliver, Georgia Commerce Bank

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